Returns and Replacement

Live plants are sensitive and can be stressed by travelling both ways, so we do not accept returns on live plants. We do want every plant to reach you in good condition.

If your plant arrives damaged or unhealthy

1. Contact us within 30 days of delivery.

2. Send clear photos of the plant and the packaging.

3. After we review them, we will send a free replacement for the affected plant.

What is not covered

Problems that come from care after delivery, such as overwatering or too little light. A replacement is for plants that arrive damaged or in unusable condition, or if we send the wrong item.

Refunds

If the plant you received is no longer available, we will offer you another plant or refund the amount to your original payment method.

Other products

We currently sell live plants only, so this policy covers plants.

How to reach us

Chat with us on WhatsApp.