FAQ
Answers to common questions about ordering and caring for plants.
How long will delivery take?
Most orders arrive within 2 to 6 working days. You can check whether we deliver to your pincode at checkout.
What are the shipping charges?
Orders above ₹499 ship free. Below ₹499, a shipping charge applies. The final amount is shown at checkout.
How will my plant be packed?
We pack each plant carefully so that it can travel safely.
My plant looks a little droopy after delivery. Is that normal?
Yes, plants can look tired after travelling. Take it out of the box, give it bright indirect light and water it as per its care tips. Most plants settle within a few days. If you are worried, chat with us.
What if my plant arrives damaged?
Contact us within 30 days of delivery with photos, and we will send a free replacement after reviewing.
Can I return a plant?
Live plants cannot be returned. See our Returns and Replacement page for what we do if a plant arrives damaged.
What do the pot sizes mean?
Small is a 4-inch pot, Medium is 5-inch, Large is 6-inch and XL is 8 to 10-inch. A larger size generally means a larger, fuller plant. Not every plant is offered in every size.
Are these plants safe for pets?
Many common houseplants can upset pets if chewed. Each plant page lists pet safety. Keep plants out of reach of cats, dogs and small children.
How do I track my order?
We will share tracking details once your order is dispatched. If you need an update, chat with us on WhatsApp.
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